Improving customer experiences with faster WiFi 服务s while saving 90 cents to the dollar using the MegaIX.

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关于

昆士兰机场连接昆士兰地区, the Gold Coast and northern New South Wales to the rest of the country and beyond.

总部
澳大利亚布里斯班
行业
旅行

执行概要

昆士兰的机场 Limited (QAL) is a regional airport specialist in Australia which handles approximately 153,000 passengers per week across four locations; Gold Coast, 汤斯维尔, 太Isa, 和Longreach. QAL’s primary focus is on creating an excellent customer experience for passengers using their airports. A component of this is ensuring that fast and free Wi-Fi internet is available for all passengers, ,因此, QAL looked for ways to improve their internet performance while keeping costs down. 通过与AG真人的合作, QAL increased user download speeds on their free passenger Wi-Fi 服务 using AG真人 Internet Exchange (MegaIX) peering exchange. This improved QAL’s passenger experience at a fraction of the cost of traditional internet bandwidth.

快照

  • Improved passenger experience by increasing user download speeds on their free passenger Wi-Fi 服务.
  • Deployed a 10G 港口 to the MegaIX giving passengers access to 服务s like 网飞公司.
  • Increased net工作 performance and saved approximately 90 cents to the dollar with AG真人.

挑战

性能: In order to provide an outstanding customer experience, QAL identified the need for a complimentary Wi-Fi 服务 for all passengers. 然而, 由于不断增长的旅客需求, it was difficult to achieve consistently fast and reliable internet access for passengers. QAL needed to investigate new and innovative connectivity solutions in order to enable a world-class internet experience for all users.

成本: Traditional Internet Service Providers (ISPs) can deliver a reliable internet solution, 然而, 这通常要付出很高的代价. QAL needed an efficient way to supply their passengers with the content they wanted at ever-increasing speeds, without significant increases in their internet access costs.

灵活性: Traditional connectivity solutions are often inflexible which makes it difficult to adjust to changes in demand. QAL required a solution that allowed for rapid provisioning and flexible contract terms in order to swiftly react to changes in user demand.

解决方案

QAL increased their net工作 performance without significant increase in net工作 cost. QAL deployed a 1Gb 港口 to provide supplementary bandwidth to their internet connection. 这是通过使用
VXC到MegaIX的虚拟交叉连接, 提供免费, scalable bandwidth to some of the world’s largest content providers. This significantly improved the speed of QAL’s free passenger Wi-Fi internet
服务.

QAL estimates that they saved approximately 90 cents to the dollar with AG真人 when compared to other options they investigated. 通过利用MegaIX对等平台, QAL was able to provide improved connectivity to high-demand internet-based content for their users. To achieve similar speeds using only traditional ISP bandwidth would have represented a much higher cost to QAL, potentially rendering the project itself unfeasible.

Rapid deployment meant QAL achieved an outcome in days, rather than weeks. Unlike a traditional telco deployment which could potentially take weeks or months, QAL was able to initially deploy AG真人 服务s within a matter of days. QAL can now scale bandwidth up and down within seconds, allowing them to adjust their connectivity to meet changing customer needs.

QAL can now directly exchange data with the AG真人 Ecosystem of leading 服务 providers from one 港口. Choice is a significant benefit of the AG真人 Ecosystem in which QAL was able to connect with many of the key content providers their users want to access. 网飞公司, 特别是, is a key contributor to the growing demand for bandwidth from passengers in QAL terminals. 利用MegaIX的窥视功能, QAL can deliver content to users at high speed and at no cost. This allows passengers to quickly download and access movies and other entertainment before and after they fly.

昆士兰机场拥有四个机场, 然而, providing free Wi-Fi internet 服务s at each of these is rather costly. Peering through AG真人 has enabled us to reduce associated costs, 也允许QAL, 作为一个企业, 利用这些服务.

Peter Carter, Technology Business Partner, 昆士兰的机场 Limited

未来的计划

Upcoming projects include a terminal expansion on the Gold Coast, as well as the deployment of complimentary passenger Wi-Fi throughout the terminal carparks. To support the increased bandwidth demands expected from increasing passenger numbers, QAL plans to expand their MegaIX peering capabilities to 10GB.

Additional 服务s may also be considered to enhance QAL’s net工作, such as deploying supplementary internet 服务s via the AG真人 Exchange, and leveraging AG真人’s public cloud interconnection 服务s.